2

Авторы-составители:

А.В. Бектемирова, учитель иностранных языков МОБУ «СОШ «Бугровский ЦО № 3»;

Е.В. Иванова, к.п.н., учитель иностранных языков МОБУ «СОШ «Бугровский ЦО № 3».

Данное дидактическое пособие предназначено для учеников 7-8 классов, изучающих

английский язык в школе и дополнительно. В данном пособии представлен материал в

помощь учителям и обучающимся при подготовке к занятиям, тематика которых связана с

успешной

деловой коммуникацией

на

английском

языке.

Выполнение заданий

предполагает самостоятельную активную работу обучающихся по поиску и систематизации

необходимой информации.

3

CASE

STUDY

NEW AT

WORK

TASK 1

Introduce yourself using the

card.

TASK 2

Make notes about your new

colleagues.

TASK 3

Tell your partner about

•

your family;

•

your hobby;

•

your expectations.

VOCABULARY

family, job, hobby, education, travel, to

make a decision, to reach a goal, personal

development, to stay positive, good mood,

easy choice, hard work pays off, bright

future, on cloud nine, take it easy

Background

You

are

new

at

work.

Introduce yourself and find

out

information

about

people around.

4

CASE

STUDY

AT THE

AIRPORT

TASK 1

Find the number of your flight,

gate and seat, the date and time

of your flight.

TASK 2

Complete the boarding pass.

Use the cards.

TASK 3

Tell your partner about

•

your holidays;

•

your flight in detail;

•

your expectations.

VOCABULARY

plane, passenger, pilot, crew, boarding

pass, luggage, to take off, to land, to delay,

to cancel, safety rules, emergency exit,

intercontinental

flights,

red-eye

flight,

frequent flyer, to book, overbooked flight,

seat, gate, carrier, to board

Background

You are at the airport. You

cannot find the gate. Look

through your boarding pass

and

find

some

useful

information.

5

CASE

STUDY

AT THE

HOTEL

TASK 1

List the problems you have

encountered.

TASK 2

Offer solutions to the problems.

TASK 3

Tell your partner about

•

your hotel and room;

•

your problems;

•

your expectations.

VOCABULARY

complaint,

reservation,

service,

amenities,

refund,

accommodation,

to

check in, to check out, to book a room,

to

complain

about,

room

service,

unpleasant smell, costly damages

Background

You are at the hotel. But the

booked room turned out to

be

dirty

or

unkempt. It

includes dirty linens, dirty

floors, mold in the bathroom,

and

overall

lack

of

cleanliness.

6

CASE

STUDY

AT THE

RESTAURANT

TASK 1

Order four courses and drinks.

TASK 2

Create your own menu and

describe it.

TASK 3

Tell your partner about

•

your order and the time of

waiting;

•

your menu;

•

your expectations.

VOCABULARY

menu,

server,

customer,

reservation,

specials, bill, to make a reservation, to

order takeout, to split the check,

to leave

a tip, chef’s special, daily specials, fast

food chain, on the house, piece of cake,

in a pickle

Background

You are at the restaurant in

the city center with your

friends.

You

ordered

something, but the

order

does not arrive for a long

time.

7

CASE

STUDY

AT THE

SHOP

TASK 1

Write a shopping list.

TASK 2

Find a mistake in the price.

TASK 3

Tell your partner about

•

your shopping choice;

•

your problem;

•

your expectations.

VOCABULARY

retail,

store,

sale,

discount,

shopper,

purchase, to shop around, to try on, to

pay cash, to buy in bulk, impulse buy,

online

shopping,

window

shopping,

shopaholic, bargain hunting

Background

You are at the shop. You are

here to buy some food. After

paying the

bill, you have

noticed a

mistake in

the

price.

8

CASE

STUDY

MAKING AN

APPOINTMENT

TASK 1

Call your business partner

and make an appointment.

TASK 2

Offer some options and days.

TASK 3

Tell your partner about

•

your meeting;

•

your schedule;

•

your expectations.

VOCABULARY

appointment,

schedule,

meeting,

time,

calendar, reminder, to book an appointment,

to cancel an appointment, to reschedule, to

confirm

a

time,

appointment

date,

appointment

reminder,

emergency

appointment, to make arrangements, last-

minute cancellation

Background

You are at the office. You

want

to

make

an

appointment

but

your

partner cannot come on

Monday.

9

CASE

STUDY

ARRANGING A

BIRTHDAY

PARTY

TASK 1

Decide what kind of party you

want.

TASK 2

Decide

what

food

and

decorations

you

want

to

order.

TASK 3

Tell your partner about

•

your party;

•

your guests;

•

your expectations.

VOCABULARY

music, food, guests, decorations, celebration,

memories, to throw a party, to have fun, to

dance the night away, to socialize, birthday

bash, dinner party, a piece of cake,

to let

loose, to paint the town red

Background

You are at home. You want to

arrange a birthday party. You

have found the best event

agency.

10

CASE

STUDY

AT THE

HAIRDRESSER’S

TASK 1

Choose the colour and decide

where you will go.

TASK 2

Explain to the hairdresser

what you want.

TASK 3

Tell your partner about

•

your hairdo;

•

your problem;

•

your expectations.

VOCABULARY

hairdo, salon, stylist, scissors, shampoo, to

wash hair, to blow dry hair, to trim split ends,

hair products, hair treatment, bleach blonde, a

cut above, bad hair day, a new look

Background

You are at the hairdresser’s.

You want to have your hair

dyed blonde. But the colour

is ginger.

11

CASE

STUDY

ONLINE

SHOPPING

TASK 1

Describe the jeans you want to

buy.

TASK 2

Study the information and

decide which marketplace is the

best for you.

TASK 3

Tell your partner about

•

your choice;

•

your problem;

•

your expectations.

VOCABULARY

cart,

checkout,

discount,

sale,

shipping,

customer service, to add to cart,

to browse

online, to place an order, to make a payment,

credit

card

details,

secure

website,

fast

delivery, window shopping, shop until

you

drop, costs an arm and a leg

Background

You are at home. You want to

buy new jeans. You don’t

know which marketplace to

choose.

12

CASE

STUDY

CHOOSING A

CAREER

TASK 1

Find information about the

most sought-after professions.

TASK 2

Describe your dream job.

TASK 3

Tell your partner about

•

your choice;

•

your abilities;

•

your expectations.

VOCABULARY

job, career, salary, opportunity, success, to

pursue a career, to land a job, to climb the

corporate

ladder,

work-life

balance,

company culture, growth potential, dream

job, make ends meet, climb the career

ladder

Background

You are

at

school. Your

teacher asks you to tell the

class about

your future

career.

13

CASE

STUDY

WRITING

A

POSTCARD

TASK 1

Describe the place where you

are.

TASK 2

Describe the activities you enjoy.

TASK 3

Tell your partner about

•

your vacation;

•

your free-time activities;

•

your expectations.

VOCABULARY

vacation, greetings, message, destination,

sender, recipient, to write a postcard,

to send

regards, to drop a line, personal note, best

wishes, postmark, address label, short and

sweet, wish you were here, all the best

Background

You are on vacation. You

want

to

share

your

impressions with your friend.